Privacy Policy
This Privacy Policy explains how Shadowrocket VPN (referred to as 'this Service' or 'we') handles personal information in the mobile application (referred to as the 'App'). We provide connection and acceleration services under principles of data minimization, necessary use, and reasonable protection.
When you download and launch this App, the system may collect necessary operational data, including your Internet Protocol (IP) address, device operating system version, in-app access paths, and session duration. To recommend suitable nodes and improve stability, we may process approximate location information. These data are used for: 1. Node recommendation based on Shadowrocket VPN's network distribution; 2. Performance optimization through anonymized aggregate trends; 3. Service communication, including important updates, security notices, or account-related messages sent to your reserved email or username.
We only transmit aggregated anonymized data to necessary third-party partners, such as Google Play Services and Firebase, for crash analysis and feature improvement. Except in the following situations, we do not share personal information with third parties: 1. Compliance with legal process or regulatory requirements; 2. Necessity to protect user safety or investigate fraud; 3. Cooperation with entrusted service providers under confidentiality obligations. To stop new data collection, uninstall the App through the standard mobile device process.
User-provided data will be retained during the service period and a reasonable grace period afterward. To cancel your account or request deletion of personal information, contact our privacy team at [email protected]. The App is not intended for children under 13. If we discover accidental collection from this group, we will start a deletion process. Guardians may contact us through the same email for necessary handling.
This Privacy Policy may be updated according to regulatory requirements or business adjustments. Please review this page periodically. Continued use after changes are published means acceptance of the revised terms. This policy takes effect on October 4, 2025. If you have questions or suggestions about privacy handling, contact the Shadowrocket VPN team by email at [email protected].
