Getting Started: Free VPN Access and Client Downloads
Yes. Shadowrocket VPN includes a free usage tier so you can test local route quality, node availability, and client compatibility before choosing a paid VIP dedicated line.
We provide a one-click connect feature. No need for v2rayN, Shadowrocket, or v2rayNG. Just tap the button and you are connected in 3 seconds.
Device limits vary by plan. The basic plan supports 3 devices, while higher-tier plans can support up to 10 devices online at the same time.
Many basic tools only focus on whether a connection can be opened. Shadowrocket VPN is built for a stable VPN Service using VLESS Reality, Hysteria 2, IEPL routing, and practical support for long sessions.
Update your subscription first, then switch to a lower-load node. If the issue remains, check system time, client permissions, and your local network before contacting support.
Yes. Return-to-China routes can help overseas users access services such as NetEase Cloud Music, Youku, and iQIYI, although availability may vary by platform policy.
If the download is slow, contact support for an alternate download method or check the official Telegram channel for the latest client package.
Yes. Routers running OpenWrt, Merlin, or Padavan firmware can be configured with the supported proxy core so multiple home devices share the connection.
Click Forgot Password on the login screen and use your registered email to receive a reset link.
Yes. It works on 5G, campus networks, hotel Wi-Fi, and public hotspots, and the client can recommend better nodes based on current route conditions.
Privacy, Security, and Connection Protection
Your ISP should not see the plain content of your browsing through the VPN tunnel. It may still see encrypted traffic metadata, which is why stable encryption and DNS protection matter.
Yes. We do not log browsing history, downloaded content, or the actual destinations you visit. We keep only the minimum data needed to operate accounts and services.
Shadowrocket VPN uses obfuscation and alternate routes for restrictive environments, but no VPN Provider can promise permanent uninterrupted access. We focus on route replacement and fast support when conditions change.
Shadowrocket VPN uses modern transport protection including TLS 1.3 and ChaCha20-based encryption capabilities to reduce risk on public Wi-Fi and shared networks.
During a normal connected session, websites see the selected node IP rather than your original network address. Enable DNS leak protection for a more complete privacy setup.
Yes. When enabled, the Kill Switch blocks unsecured traffic if the VPN connection drops unexpectedly, reducing the chance of a brief real-IP leak.
DNS requests are handled through the encrypted tunnel and private resolvers, reducing the impact of local DNS hijacking, pollution, or forced redirects.
No. Shadowrocket VPN is not built around ad tracking or selling user data. The product focus is route quality, privacy, and reliable VPN access.
That means the selected VPN node is active. You can switch between regions such as Hong Kong, Japan, Singapore, or the United States depending on the service you need.
Streaming, AI Access, Gaming, and Daily Use
Yes. We provide native IP and dedicated routes for major streaming and work platforms, though platform rules can change. Use the client-recommended nodes for best results.
Shadowrocket VPN includes gaming acceleration routes for Apex, Valorant, Steam, and similar services. If you only play one specific local game, specialized tools such as UU Accelerator or Xunyou may still be useful comparisons.
Some nodes support P2P traffic. Please follow local laws and platform rules, and choose nodes marked as suitable for downloads.
Any network can slow down during peak hours. Shadowrocket VPN reduces that risk with spare bandwidth, load balancing, and dedicated routes, plus alternate nodes when one path becomes crowded.
Smart split routing lets local apps use your normal network while Google, ChatGPT, YouTube, and other global services use the VPN tunnel. It reduces unnecessary routing and keeps daily apps responsive.
Some routes include server-side filtering for common popups and trackers. For stronger control, combine it with a browser-level ad blocker.
Our support team handles VPN download problems, node connection issues, subscription sync, and client errors through tickets and Telegram feedback channels.
Use the auto-route option first. It checks latency, load, and region fit, then recommends a practical node for your current network.
Yes. Log in with the same Shadowrocket VPN account and your plan rights sync across supported devices without repeat purchases.
You can buy a temporary data top-up in the account center or upgrade to a higher-tier plan. Free users can continue claiming available time through check-ins.
FAQ - Free VPN, China VPN, Setup and Troubleshooting | Shadowrocket VPN